TakeTwo Travel Solutions Fast-Tracks USA Launch: TMC Enters Market as Companies Return to Travel, Meeting New Needs of Evolving Post-Pandemic Practices & Policies

TakeTwo Travel Solutions, a new travel management company (TMC), has launched in the USA today. Following a successful debut in the UK just two months ago, the TMC has fast-tracked its entrance into the USA based on client demand and the rapidly changing needs of companies in this post-pandemic travel era. As business travelers take to the road again, it is more important than ever to have a hands-on team, in tandem with consumer-grade technology. TakeTwo’s approach is high-touch, marrying premium offline, anticipatory service, with its powerful travel-centric technology and tools, to meet the needs of the next generation of travelers.
“There is an art to travel management,” said CEO Chris Thelen. “For us it is about customization, not a cookie-cutter approach. The backend technology in our business is absolutely one of our standout features. What we do to magnify our technology is an emphasis on the front line; people and purposeful interactions.”
TakeTwo is in a unique position to enter the TMC space in the USA. The TMC brings a wealth of industry knowledge with Thelen’s three decades of TMC executive leadership, coupled with a fresh start. TakeTwo has no legacy debt or untangling of Covid-related travel obstacles that others are left grappling with, allowing them to focus on the path forward. As companies return to travel they are starting anew, creating best practices and optimizing policies to address the post-pandemic world we live in. TakeTwo has embraced the fresh-start approach and is working with clients to reshape this next era of personalized, premium business travel. They will also work closely with clients to mitigate risk, alleviate traveler wellbeing concerns and promote sustainable travel. As companies return to travel and the TMCs they worked with pre-pandemic, they are often finding a different team in place. Clients who are signing on with TakeTwo have cited their trust in the business model being launched; a clean slate coupled with a seasoned team in place. 
Thelen, who holds dual UK and USA passports and splits his time between the two, has established offices in New York, Houston and Los Angeles. Melissa Deffet, CFO for TakeTwo North America, will work closely with Thelen and Global CFO Michael Young to lead the charge here and also will be responsible for integrating leisure travel into TakeTwo’s portfolio of services. The growing team includes Tricia Jenkins, senior client Solutions Manager, Pam Weber, director of sales for the South and Jo-Ann Zebniak, director of sales East.
Entering the USA comes with great optimism and opportunity on the heels of the company’s successful UK launch. TakeTwo entered the market with a strong UK/Europe-based client portfolio. In October the company was 31% ahead of budget, with a strong forecast for November.
Source: TakeTwo Travel Solutions