SimplyCast Aids Businesses with COVID-19 Contact Tracing with Contactless Check-in Solution

SimplyCast, an ISO 27001:2013-certified leader in engagement automation for organizations in over 175 countries is excited to announce its new solution to support businesses, organizations, and SMEs during the COVID-19 pandemic. SimplyCast launched a new use case solution to assist with registering visitors to business locations for the purpose of COVID-19 contact tracing.

With COVID-19 affecting communities around the globe, contact tracing has become paramount as public health agencies trace possible exposure risks. However, many organizations struggle to maintain accurate records while relying on manual, pen-and-paper options as there is no universal solution for patron check-ins. This increases the risk of human error as well as poses information security risks.

SimplyCast’s contactless COVID-19 patron check-in solution allows business to ensure accuracy of patron visits while also reducing workload on staff by automating the process. Visitors to a business or organization can log their own visits by texting a keyword to a designated shortcode prior to entering the establishment. They then automatically receive a confirmation message. Submissions are stored in a CRM with the patron’s name, mobile number, and a timestamp of the visit. In the event of an exposure risk, records can be exported and shared with public health agencies as needed.

“Here in Canada, a second wave is happening and here at SimplyCast we’re doing our part to help mitigate the impact of COVID-19 through technology,” said Saeed El-Darahali, President and CEO of SimplyCast. “That is why SimplyCast is offering all Canadian organizations, businesses, and SMEs free access to the contactless COVID-19 patron check-in solution for the rest of 2020.”