Online reviews bridge the gap between traditional word of mouth and a viral form of feedback that can influence consumer opinions. Building Trust and Loyalty Through Customer Feedback Comparison websites, customers testimonials and case studies are great ways to provide and ensure trust in a product or a brand. Whether it is to find specific information, better understand the benefits, or confirming a purchasing … Read more
Remote IT Support Service is the New Norm The world of Technical Support is changing. With clients spread across the world, having reliable and easy-to-use tools for assisting them remotely is the key to keeping them happy and productive. Today, customers and workers expect to benefit from instant remote assistance at any time, wherever they are. They want custom-made solutions, adapted to their specific needs. Making IT Support a Seamless and Interactive Experience TSplus Remote Support is … Read more
SCC, Europe’s biggest independent IT solutions provider, is pleased to announce a new strategic partnership with service management specialist 4me, further enhancing its Digital Automation practice at a critical time for digital transformation. 4me is an application specifically built to support the Service Integration and Management (SIAM) approach. It allows internal and external service providers to … Read more
SCC, Europe’s biggest independent IT solutions provider, is pleased to announce a new strategic partnership with service management specialist 4me, further enhancing its Digital Automation practice at a critical time for digital transformation. 4me is an application specifically built to support the Service Integration and Management (SIAM) approach. It allows internal and external service providers to … Read more
cStor, a leading provider of cybersecurity, data center and digital transformation solutions, announced today that two of its management team members have received awards for their services. Jim Kebert, cStor CFO, received the Fiesta Bowl Frank Snell Lifetime Achievement Award, and Andrew Roberts, cStor Chief Cybersecurity Strategist, was recognized as a Patriotic Employer by the … Read more
Tonkean, the Operating System for Business Operations, today announced it has raised $50m in Series B funding, led by Accel. The funding will allow Tonkean to scale up hiring to its engineering and go-to-market teams and invest further in its no-code orchestration platform for business operations. Lightspeed Ventures, who led Tonkean’s $24 million Series A … Read more
Remote access software is a double-edged sword. In many cases, this means using a personal laptop or a poorly secured mobile device to access the central server. Unfortunately, the security of these devices is outside of the direct control of many small-business IT departments. This brings significant risks both for employees and employers. Discover a … Read more
cStor, a leading provider of data center, digital transformation and cybersecurity solutions, announced today that an industry-leading, Arizona-based food and beverage manufacturer has contracted with cStor to provide ManageWise on-demand IT services. As part of the agreement, the cStor ManageWise IT service will support cost-effective administration and routine maintenance of the manufacturer’s IT infrastructure. As … Read more
4me®, a SaaS provider of next-generation Enterprise Service Management (ESM) solutions, has secured $2.3 million in funding from Tornado Capital and Storm Ventures. This investment comes after a very successful year where 4me saw revenue growth of over 50% and closed with a small profit. The additional funding will be used to grow all business areas from … Read more
Taking the Opportunity of the Dynamic Market of Remote Desktop Support Six out of 10 organizations consulted by Cisco this month had more than half of the workforce telecommuting during lockdown, and 37% expect to maintain this trend. In the necessity of implementing a home office, the main technical challenges are maintaining customer service and … Read more
