New Raydiant Report Shows 60% of Consumers Prefer Self-Service Checkouts Over Cashiers

The leading digital signage and experience platform Raydiant has released the findings from its State of Self-Service Checkouts 2021 Report.

The report surveyed 1,000 U.S. consumers on Feb. 5, 2021, with a goal of better understanding the experiences consumers have had with self-service checkouts over the past 12 months.
Bobby Marhamat, CEO of Raydiant, said, “The findings confirm our belief that self-service checkouts are one of the most impactful in-location experiences an organization can offer today. While consumers have had some negative experiences with them in the past, self-service checkout technology has come a long way in recent years and now it’s ready to be adopted by organizations of all sizes.” 
Key Findings 
To download a full copy of the report, please click HERE.
About Raydiant
Raydiant’s Experience Management Platform enables organizations to build strong, long-lasting relationships with their employees and customers by helping them create memorable, interactive experiences both in-location and in the workplace. The company’s easy-to-use, plug-and-play, cloud-based solution empowers Raydiant customers to create, manage and scale experiences across one or 100,000 locations anytime, anywhere. Founded in April 2017, Raydiant is backed by notable investors, including Bloomberg Beta, Lerer Hippeau, Transmedia Capital, 8VC, Atomic Ventures, and Ron Conway. For more information, please visit
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Source: Raydiant