IINSIGHT Added KPI Reporting Feature

Today’s most successful businesses have created their operations around data-driven making decisions.

Analytics provide information about client behavior. Today’s businesses need analytics for everything including IT.

Therefore they should employ KPI (key performance indicators) to create business developments.
What is KPI Reporting?

KPI (Key performance indicators) are metrics that assist the business concentrates on strategic information. However, what works for one business unit may not work for another. The metrics that assist the business differ by industry, company, department, and function.

For this reason, IINSIGHT added the KPI reporting feature in their injury management software.

IINSIGHT KPI Reporting Feature

Has business ever wished they could have a KPI Reporting Feature whereby they can keep track of their employees KPI’s which can be set for each employee based on billable hours?

Well now they can, this new feature will give:

• The ability to allocate 2 different KPI’s (both hourly and monetary targets) for each employee.
• The ability to set temporary KPI’s to take into consideration holidays, sick leaves etc
• The option to display the employee weekly KPI at the top of the main screen.
• The access to 3 different KPI reports based on:
o Location
o Performance
o Case Load

KPI Feature Permissions

In Admin/Manage Users/User Viewthere are some KPI related permissions available as below:

• Can display the Performance KPI Report.
• Can display the Case Load KPI Report.
• Can display the KPI report by location.
• Can display the user’s weekly KPI in currency (amount).
• Can display the user’s weekly KPI in Hours.

How it Works:

There is a ‘User KPI’ Tab in Admin/Manage Users.

They can enter the Daily KPI amount and hours the Working Days of the week and the Start Date to commence from by selecting the +New button under the Scheduled KPI tab.

There is also a Temporary KPI Tab available which can be used if required for sick leave, holidays, etc:(Please Note: The KPI Temporary will change to have a % field)

Once a KPI has been entered for an employee it will display under the User KPI tab.

There are 3 Different KPI Reports available:

KPI Report – Case Load

This is a report that will provide the Employee(s) case load status for the date range selected. It is based on the total remaining on plans v the employee(s) KPI Target (currency amount).

KPI Report – Location

This is a report that will provide you with an overview of all cases and employee(s) billing information for the selected area and date range and can be grouped by:

Per Client
Per Employee
Per Team

KPI Report – Performance

This is a report that will provide the employee(s) weekly performance detail. It is based on the billable hours V the employee (s) KPI Target (hrs) for the date range selected.

To get more information about IINSIGHT KPI reporting feature, read IINSIGHT 6.2.10 Release Notes here – https://injurymanagementsoftware.wordpress.com/2019/04/03/iinsight-6-2-10-release-notes/