Datatel Is Helping Keep Patients Information Secure With Phone IVR Payments

Datatel Communications Inc./Datatel Inc. In Canada, a leader in IVR Payments and Payment Technology for more than 20 years is helping healthcare organizations keep patient payment information secure with automated phone payment technology.  
While COVID is placing stress on all elements of healthcare providers business processes, One of the challenges that the healthcare sector faces is implementing secure, cost-effective payment channels for patients that are easy to operate and that effectively safeguard all patient information while integrating seamlessly with a multitude of payment gateway and payment processors and  with their existing patient financial systems.   
IVR (Interactive Voice Response) Payments is a technology that allows patients to make payments over the telephone by interacting with an automated system, rather than providing their credit card information to a live agent. Because it is fully automated, an IVR Payment solution is not subject to the limits imposed by regular business hours and can instead operate 24/7.   
This is how Patient Self-Service IVR Payments work: 
Implementation of Self-Service IVR Payments not only can help healthcare providers address PCI compliance requirements, they can potentially save healthcare providers thousands of staff hours per year, while providing patients the ability to make payments 24/7 on evenings, weekends and holidays which translated staffing cost reductions and accelerate invoice-to-cash time.  
For more information on IVR Payments visit: 
About Datatel 
Twenty-four years ago, we launched Datatel with the vision to deliver innovative payment software, and secure IVR communication solutions to help our clients become more agile, profitable, secure, and successful. 
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers. 
Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation, we have arrived at a service delivery model that guarantees our customers’ satisfaction. 
Source: Datatel Communications Inc./Datatel Inc. In Canada