Applexus Technologies has been chosen by Ingles Markets, Incorporated to implement a major scheduling advancement that will modernize its operations and enable on-demand, real-time scheduling for COVID-19 vaccines.
Shortly after COVID-19 vaccines were approved, Ingles started creating an innovative tool designed to replace its previous registration system. To develop a full-feature vaccine scheduling tool, the company partnered with Applexus Technologies for consulting and design expertise. Ingles initially built their COVID-19 vaccine registration tool as a method to assess local demand for the vaccine and allow their pharmacy teams to contact customers to schedule appointments, but the company quickly determined that an automated, customer-facing tool was needed.
The Applexus Vaccine Appointment module is developed on the Applexus SimpleRetail platform which is available on the SAP Store and provides Pharmacies a highly scalable solution for appointment-based scheduling. SimpleRetail’s rules-based appointment scheduling engine provides customers an online portal to efficiently find open appointments and self-schedule. The pharmacy-facing solution enables pharmacies to automate daily appointment management.
The solution is now live and thousands of customers have scheduled their COVID-19 appointments using the SimpleRetail solution.
Sam Mathew, CEO at Applexus, says, “The SimpleRetail platform was designed to support the ever-evolving digital shopping experience in the wake of COVID-19. Enabling online self-service appointment scheduling is a great extension of the SimpleRetail model. We are pleased to continue to partner with Ingles Markets on their multi-year digital transformation journey with SAP and SimpleRetail. Most importantly, we are happy to contribute to the fight against COVID-19 and save lives by helping people get vaccinated.”
Ron Freeman, Chief Financial Officer for Ingles Markets, says, “Our pharmacies continue to evolve to meet the changing needs of our customers. Our innovative scheduling tool serves our customers today for the COVID-19 vaccine and has the capacity to continue to meet our patients’ future needs as demand expands for other routine vaccines and clinical services.”
Applexus is a global technology firm headquartered in Seattle that offers business consulting, technology services, and innovative products around the SAP platform. Applexus specializes in advisory, implementation, and management of SAP S/4HANA and analytics solutions across retail, fashion, consumer goods, life sciences, and manufacturing industries. Applexus has also built industry-specific IP solutions, products, and preconfigured SAP packages to deliver the promise of an intelligent enterprise for its customers. Applexus operates out of centers in North America, the United Kingdom, the Middle East, and India. For more information, visit online at www.applexus.com or email email@example.com.
Source: Applexus Technologies